Insurance Solutions

Artificial intelligence

Overview

Enhancing expertise

Insurers face increasing complexity and information overload. We use artificial intelligence (AI) to do the heavy lifting, freeing experts to discover opportunities and create value. From managing risk to building smarter models, our AI solutions make the most of the knowledge and talent in your organisation.

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Solutions

Milliman AI solutions

Your challenges are our priority. Our AI solutions focus on solving the real-world issues you face. Drawing on deep industry expertise and data, we provide end-to-end services that ensure you’re getting return on investment.

Milliman Datalytics-Defense

Understand claims defense costs and improve strategies with powerful data mining algorithms. Datalytics-Defense detects patterns in attorney billing practices, helping you manage your vendor relationships effectively.

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Insight

Critical Point Podcast: Artificial intelligence and insurance

Artificial intelligence has taken the world by storm—but around the world, countries, and insurance companies, are approaching the technology differently.

Part 1

AI's impact on the insurance value chain

Our experts discuss how AI is poised to reshape the insurance value chain, from hiring practices and actuarial modeling to customer service and communication.

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Part 2

Rise of the machine-learning models

Data science leaders discuss the models they use, the challenges of data accessibility and quality, and working with regulators to ensure fairness.

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Part 3

Global AI regulations and trends

Experts from Munich Re and Milliman come together for a global conversation exploring how insurers and regulators are responding to AI.

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Insight

Milliman AI insight

Report

AI‑supported anomaly detection in insurance

Ensemble-based unsupervised learning models offer promising alternatives to help carriers better manage anomaly detection in insurance data.

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White paper

An application of generative AI in the insurance industry: Analysis of movements in best estimate liability case study

We investigate the emerging threat of AI-generated car crash photos, focusing on how fraudsters exploit the technology to create fraudulent claims.

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Report

Accidents that never happened: Generative AI and fraud in motor insurance

As fraudsters submit AI-manipulated images of car crashes, Milliman’s research is helping global motor insurers separate the real claims from the scams.

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Article

AI litigation and its impact on D&O insurance

As AI use accelerates and regulatory frameworks adapt, disclosures will evolve and influence D&O underwriting and losses associated with AI-related exposures.

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Products